Iberian Peninsula

€9 24h shipping | €3.50 Shipping < €70 | > €70 Free

The order will be delivered within approximately 1 to 5 business days from confirmation of the order.

For the Canary Islands, Balearic Islands, Ceuta and Melilla

Canary Islands | €30 | > €180 Free

Ceuta and Melilla | €19 | > €200 Free

Balearic Islands | €12 | > €180 Free

* Subject to additional customs and/or import charges by the client

International

Europe

France, Netherlands, Belgium, Italy | €9 | > €100 Free

Croatia, Cyprus, Czech Republic, Denmark, Finland, Greece, Ireland, Luxembourg, Malta, Slovakia, Slovenia, Sweden | €12 | > €120 Free

Bulgaria, Estonia, Hungary, Latvia, Poland, Romania | €17 | > €120 Free

Norway and rest of Europe | €25 | > €150 Free

Portugal | €7 | > €100 Free

England | €11 | > €100 Free

Germany | €8 | > €100 Free

America

North America €32 | > €350 Free

South America €40 | > €350 Free

Rest of the world €50 | > €400 Free

* Subject to additional customs and/or import charges by the client

* These deadlines may be longer during Sales or Black Friday periods.

Once payment has been made, you will receive a confirmation email with the order information. Check your spam/junk email folder in case it ended up there. If you do not receive it, we recommend that you contact our customer service department by email [email protected]

You will receive various email notifications during the shipping process of your order. If you have an account, you can log in and check "My Orders" to see the current status of your order.

You can see the status of the order in your account. If you are not registered with Bumpers, check your email to see if we have sent you an email informing you of your order. If after the shipping deadline you have not received the order, contact customer service by email at [email protected] or this phone number +34 633 969 012 with your name and surname, order number, date when the order was placed and we will respond as soon as possible.

You have a period of 15 calendar days from your purchase to request an exchange or return.

Returns are not accepted for international shipments.

Click here to access our exchanges and returns portal, where you will have to enter your order number and the email address you used when making the purchase. During the process, you can choose if you want an instant refund as well as the method to send us your product. -- If you have any questions, contact [email protected]

It is only possible to process returns for products purchased in the online store. In order for us to approve a return, the items must be in perfect condition, with the exterior and interior labels and retain the original packaging. -- Conditions may change during the sales period, Black Friday.

Both exchanges and returns are free nationwide. However, keep in mind that the shipping costs when you made the purchase are not refundable. Money is not refunded for international shipments.

For returns there are two options that you will find when you start the request on the portal.

Organize a home collection: we will send you the steps you must follow by email.

Send it at your own expense to the address: Bumpers Brand Clothes S. Coop. And. Calle Sancha De Lara 13, 29015, Malaga, Spain

For exchanges: when you complete the request through the returns portal, we will first send you the garment you want to receive and then we will collect the garment you want to return.

It depends on the method you have selected:

• Non-instant refund: it may take up to 15 days - Please note that your order has to arrive at our warehouses and we have to review it manually.
• Instant refund to bank account: takes less than 10 seconds.
• Instant refund to original payment method: depending on the method it may take between 1 and 3 days. The good thing is that it does not depend on the collection.
• Instant refund on credit: takes 1 second

If you have a Bumpers promotional code, you can use it before completing your order in the "Purchase Summary". Enter the promotional code and click "Apply discount code". If the discount code is valid, you will see the discount applied in the purchase summary. Promotional codes are not cumulative. In case of return or exchange, the value of the coupon will not be returned. The coupon cannot be exchanged for money. And, in the case of making a purchase using a coupon, the amount will be returned in a coupon.

If you have a promotional code related to an active campaign, remember that it will only be valid if the following aspects are met:

It is essential to be registered on our website sweatstylesanctuary.com

The coupon will only be applicable once the minimum order committed to in the coupon is exceeded. It will never be applied to items with another active discount or promotion.

The discount coupons will be valid only in the period between the days of the campaign, both days included. Once this period has ended, it will expire and will be exempt from value.

Redeemable exclusively in our online store in Spain sweatstylesanctuary.com

Promotions are not cumulative and are limited to a single use per user.

Debit or credit cards issued by Spanish financial entities supported by the secure payment platform provided by Redsys: Visa, MasterCard, JCB, Maestro, American Express. PayPal, Apple Pay, Google Play.

Payment for your order occurs in real time through the Virtual POS/Paypal once it has been verified that the data provided is correct.

The payment platforms used on the website and the company itself have adopted fraud prevention measures and controls. These controls consist of the analysis of the characteristics of the orders and the way the payment method is used.

Sometimes, in order to ensure that it is not a fraudulent operation, Bumpers Brand Clothes S.Coop.And. may require you to complete certain information or provide other additional information.

The company reserves the right to cancel or cancel the order if it considers if fraud is detected or if additional information is avoided to verify the authenticity of the order.

Due to the nature of the process, we cannot guarantee that some orders will be canceled incorrectly, so our Customer Service department will try to attend to your order as soon as possible.

Additionally Bumpers Brand Clothes S. Coop. And. It does not control, nor is it responsible for any damages that may be caused by the application of the anti-fraud policies or measures approved by the different providers or issuers of payment methods.

For more information about the payment method providers used on the website, you can consult the following link: Paypal.

Send an email [email protected] with order information, we will take care of everything.

You can check the general measurements of each product in the section corresponding to each one. Click on the measurements table to see the cms and compare with your body measurements.

You have different ways to contact us:

By email: [email protected]

By phone: +34 951 489 099 (Monday to Sunday from 11:00 a.m. to 9:00 p.m.)

Via WhatsApp: +34 633 969 012 (available 24/7)